Refunds & Returns Policy

Merchandise. Merchandise in like-new condition with original packaging and tags may be exchanged or returned for a full refund up to 30 days from the original date of purchase. Proof of purchase is required, such as a receipt.

Services or Programs. Services or programs may be cancelled at the location where the service or program is or was to be provided, subject to any specific terms and conditions in contracts applicable to the service or program.

Refund Methods. Unless otherwise required by law, we will issue refunds only to the payer as follows:

Credit Card. Payments made via credit card will be refunded to the same credit card account used at the time of purchase.

Cash or Check. Payments made via cash, check or bank withdrawal may be refunded by means of a membership dues credit, or check. Refunds for payments by check will be processed within 30 days, unless the payer provides a copy of the cleared bank draft or check from his or her financial institution in which case the refund may be made more quickly.

EFT from Bank Account. Payments made via electronic fund transfer from a bank account (EFT or ACH) may be refunded by means of a membership dues adjustment credit, or credit to the payer’s original bank account. Refunds will be processed within 30 days.